Marie Despringhere, UK Country Manager, Optimizely, explains that to achieve a truly effective cross channel retail strategy the customer experience must be aligned across every channel and stage of the consumer journey, from research through browse to purchase. Shopping habits are not evolving as fast as some retailers – and pundits – may perceive. Research Read More →

British grocery shoppers could soon be getting more for their money as supermarkets gear up for the latest instalment of a raging price war in the sector. Analysts expect Asda to be the next major player to pull the trigger following Morrisons’ announcement of its latest round of cost cuts on Sunday, with selected meat and poultry Read More →

Motoring chain Halfords is recalling portable battery chargers after a fire risk was discovered. The retailer has issued the alert over three Coca-Cola branded powerbanks. It follows customer complaints that they pose a fire risk. The models affected are the 2200mAh devices, and they carry the numbers 243524, 243516 and 243581. Customers have been warned Read More →