The atypical nature of an e-commerce transaction necessitates a consumer protection framework, the draft e-commerce policy said. Online shoppers are set to get respite from promotional messages and emails spamming their devices from e-commerce marketplaces as the government aims to regulate them with a legal framework. “Unsolicited commercial messages (on various platforms including but not limited to Read More →

Amazon is copying the practice of some brick-and-mortar stores by starting its own shopping channel, Amazon Live, which will promote its own products. This is another challenge to retailers as Amazon now controls about half of US e-commerce market.Amazon is already well ahead of traditional stores such as Best Buy, Macy’s, and Walmart. The existence Read More →

The company refused to replace the watch or refund. Mumbai: A Mumbai sales executive Imran Babel was cheated by a website selling products online. According to Imran, he bought one advance featured wrist watch following a Facebook advertisement from the Zookr.in website. However, the company delivered him a completely different watch. After contacting the consumer helpline Read More →